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Customers complain of worrying build quality issue for iPad Air 5



Customers complain of worrying build quality issue for iPad Air 5


Source: Luke Filipowicz / ComoHow

Several new customers who purchased Apple’s iPad Air report that they noticed poor build quality on the device.

According to several Reddit users who purchased the new iPad Air, the device’s aluminum back panel appears noticeably thinner than the previous model, leading to creaking noises.

The post that started the thread on Reddit reads:

I ordered and received two blue iPad Air 2022 today and I’m a bit surprised. The aluminum back plate is much thinner than on the iPad 4 that I also have. You can almost feel the battery through the plate when you hold the device. Both iPads feel the same and make screeching noises when you hold them. It didn’t happen on the iPad Air 4. Both will be back, but is it just me? I also asked a second person and she felt it too.

Other new customers of the device immediately chimed in to say they had experienced similar issues, the first response noted:

Confirm the same here on my blue Air 5. I feel like I can smell the inside of your back. More than fine once I put it in my folio case but feels weird when bare

“Same here, have the blue one too,” said another user, who also confirmed that he could feel a gap between the back of the iPad and the internal components. They said the iPad’s construction “seems very shoddy” and would return it for an iPad Pro M1.

A fourth user confirmed it by saying “I thought he was paranoid.” While some users said they hadn’t encountered this, and others suggested it was an issue specific to iPad Blue, one user said they encountered the same issue with Space Gray and returned their device to an Apple Store, adding that it would I had tried. everything. colors and felt the same problem, although Apple would not have agreed.

As noted, some users claim that the back of the iPad is much thinner and has more flexibility than the previous generation, which was one of Apple’s best iPads, and other users even suggest that they can feel the battery of the device through of the cover the back.

Apple’s new iPad, unveiled last week, features the Apple M1 silicon processor, 5G for cellular models, and a new 12 MP front-facing camera. The design is otherwise unchanged from the previous model.

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