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How to fix FaceTime issues on iPhone and iPad



How to fix FaceTime issues on iPhone and iPad


FaceTime is an easy-to-use tool for video calls between Apple devices, and when it works exactly as it should, it’s one of our favorite iPhone apps. However, as is the case with any software, problems are unavoidable for some people when using it. But don’t worry, because we’ve put together some tips to help you fix any issues you may encounter.

Here’s how to fix FaceTime issues on your iPhone or iPad.

Table of Contents:

How to turn FaceTime on and off in Settings

There is an old adage in computing that most problems can be fixed by powering off and on the offending device. This is also true for a number of software, where stopping and restarting can fix the problem. The first thing to do if you need to troubleshoot FaceTime is to try turning FaceTime off and on again. That is how.

  • Open Settings on your iPhone or iPad.
  • Scroll down and tap on FaceTime.

    Source: HowHow

  • Tap the switch next to FaceTime so it flips to the white “off” position. Wait a minute.
  • Press the switch again to toggle it to the green “on” position. Wait for FaceTime to wake up.

    Source: HowHow

  • How to reset network settings

    Of course, your FaceTime issues may be the result of issues with your network settings.

  • Open Settings on your iPhone or iPad.
  • Press General.

    Source: HowHow

  • Scroll down and tap Reset.
  • Tap Reset network settings. You may be prompted to enter your password to confirm.

    Source: HowHow

  • Note: Resetting network settings will remove previously connected Wi-Fi networks, VPN settings, and change your device name to just “iPhone” or “iPad”.

    You may want to try restarting your device as shown below before doing this reset.

    How to restart your iPhone or iPad

    If turning FaceTime on and off doesn’t work, and resetting network settings didn’t make any difference, you may need to restart your iPhone.

    The methods to do this differ depending on the model of iPhone you have, so check out this linked guide for all the instructions you need.

    Go ahead and FaceTime all your friends and enemies!

    If you have an iPhone or iPad, FaceTime is probably one of your most used apps. It’s such an easy and convenient way to communicate with family and friends, especially when you can’t visit them in person due to distance or other concerns. When FaceTime works, it’s like magic, but sometimes the magic can take a little tweaking.

    If you’ve tried all the suggestions in this troubleshooting guide but are still having problems, it may be time to contact the source. Contact Apple Support to see if there may be a larger issue affecting your FaceTime activation or connectivity.

    May 2022 Update: Update for iOS 15.

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