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Teladoc adds to the primary care offer the delivery of medicines, the removal of the home laboratory



Teladoc adds to the primary care offer the delivery of medicines, the removal of the home laboratory


Virtual healthcare company Teladoc Health announced last week that it is expanding its primary care program, Primary360, with same-day drug delivery and home lab pickup.

The new services come from partnerships with digital ******** Capsule and Scarlet Health, a division of BioReference Laboratories that offers sample collection and delivery. You’ll also add online references to your primary care tools.

Teladoc said the additional capabilities will improve care coordination, making it easier for patients to receive prescriptions and complete lab tests.

“We’re seeing exciting momentum with Primary360,” said Kelly Bliss, president of US group health at Teladoc Health. “We also know that virtual care is a driving force in reducing barriers to access to healthcare and we embrace the opportunity and responsibility to further advance health equity with Primary360.”

THE BIGGEST TREND

Teladoc launched offering primary care to health plans, employers and other payers in the United States in October of last year. Shortly after, it announced a partnership with Trustmark Health Benefits to offer a virtual insurance plan based on Primary360.

In February, Teladoc launched a chronic care management program called Chronic Care Complete. The virtual care giant said the new myStrength Complete and Primary360 mental health program and offerings were accelerated by the company’s 2020 merger with chronic care management company Livongo.

However, Teladoc has struggled financially so far this year. It posted a net loss of $6.7 billion in the first quarter, a significant jump from a loss of about $200 million in the first quarter of 2021. It said the first-quarter loss was primarily driven by a write-down charge. $6.6 billion of non-cash capital gains related to the Livongo acquisition.

In early June, a class action lawsuit was filed against Teladoc, CEO Jason Gorevic and CFO Mala Murthy, alleging that it misled investors about its financial outlook. In a statement, Teladoc said there was “no factual basis for the case.”

Other companies offering virtual or hybrid primary care include One Medical, Crossover Health and Carbon Health.

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