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iPhone or iPad keeps turning off? Here’s how to fix it!



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iPhone or iPad keeps turning off? Here’s how to fix it!


Source: Christine Romero-Chan / ComoHow

The iPhone is probably one of our most used devices. After all, it’s what we use to stay in constant communication with others, take photos and videos of life’s important moments, and just keep ourselves entertained. But as amazing as our iPhones are, you can sometimes run into issues, like randomly turning them off when you least expect it.

But no one likes to make an unnecessary trip to the Apple Store to fix something, so as long as it’s not a problem with your current iPhone’s battery or other internal hardware, you can try to fix it yourself.

Here are some things you can try if your best iPhone keeps turning off.

Table of Contents:

1. Force restart your iPhone

It happens to the best of us: your iPhone keeps turning off and not charging, or maybe crashing a lot. Whether it’s shutting down on its own, or the battery is rapidly draining due to a malicious background process or connectivity issue, a hard reset can help fix whatever issues your iPhone is having.

How to force restart an iPhone 8 or later

This is how to force restart iPhone 8 or later, including all iPhones and iPads with Face ID, like the iPhone 13 Pro.

  • Press and quickly release the volume up button.
  • Press and quickly release the volume down button.
  • Hold down the side button. Release the side button when you see the Apple logo.

    Source: HowHow

  • How to force restart an iPhone 7 or earlier

  • On an iPhone 7 or iPhone 7 Plus, press and hold the Sleep/Wake button and the Volume Down button simultaneously.
    • On an iPhone 6s, iPad with a Home button, or earlier device, press and hold the Sleep/Wake button and the Home button simultaneously.
  • Hold down the button combination until an Apple logo appears on the screen (your iPhone screen dims before the Apple logo appears). Older iOS devices with white watch faces will display a white home screen. iOS devices with black bezels, including newer ones, will display a black home screen.
  • When the home screen appears, you can release the button combination.
  • Once your iPhone or iPad has restarted, check if it is still on and working. If it doesn’t (or it won’t restart), continue to the next step.

    2. Connect your iPhone to a power source

    If your iPhone or iPad is running out of power quickly, plug it in. Once the charging cable is in place, you should see it start to charge and you can read the battery level. If it shows little or no charge, it means something has drained the battery. If it shows a partially or fully charged battery, you may have another problem.

    Either way, connect your iOS device to its charging cable, plug it into an outlet or USB port, and start charging. Let it charge for an hour. If it doesn’t seem to respond, try another good charging cable, another USB plug, or another USB port on your computer. Once fully charged, keep an eye on your iPhone or iPad and see if it turns off again. Otherwise, great! If so, read on.

    3. Restore your iPhone

    After trying the easy solutions, it’s time to try the more difficult ones. In this case, restore your iPhone or iPad in iTunes or Finder, depending on the operating system you are using. iTunes or Finder is a safer bet than iCloud because it downloads, reinstalls, and reloads your data instead of doing it all there and on your device. This can sometimes throw up bad bits that even a hard reset or iCloud restore can’t.

    Not sure how to restore your device with a computer? Don’t worry, we have a guide on how to restore your iPhone or iPad to walk you through all the necessary steps.

    When you’re done, check if your iPhone or iPad stays on. If so, hallelujah! If not, there is one more thing to try.

    4. Contact Apple

    If you have exhausted the above solutions and your iPhone keeps turning off, your device may have a more serious problem. Like any electronic device, batteries can fail and circuits can short-circuit. If you have AppleCare+, don’t walk, run to fix it. Otherwise, request a quote and compare the cost of the repair to the cost of upgrading to a new device.

    If you don’t live near an Apple Store, you can call 1-800-MY-APPLE to schedule a mail-in repair with Apple Support. If you don’t have AppleCare, you may have to pay for the call or repair, but that’s less of a hassle than having a dead iPhone or iPad.

    Troubleshoot before you panic

    We get it: having an iPhone that randomly shuts off or the battery dies quickly can be really annoying. But the best solution is to stay calm and try to solve the problem with simple solutions before you start pulling your hair out. And with gas prices these days, you may not want to head to the nearest Apple Store unless you absolutely have to.

    These steps we have provided should help you resolve any issues you may be having with your iPhone. After all, these are usually good tips and tricks to fix any issues with your device, not just random shutdowns. If not, it might be time to take it to the Apple store. Just be sure to make an appointment at the Genius Bar first! Otherwise, you may have a long wait ahead of you.

    Updated July 2022: These steps are always up to date with the latest devices and iOS versions.

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